For International orders, if items are out of stock they can not be delivered with the rest of your order. We will inform you as soon as these items are back in stock. We have a back order process in place at Metamark, where we send weekly notifications for back orders informing customers when material is available.

For UK orders, all items confirmed to be on your delivery should have been sent, if you are missing anything please contact the Customer Service team so they can look into this for you immediately - Tel 0345 345 5645 or sales@metamark.co.uk.