Where do I request special instructions on what I am ordering?
If you wish to order product but also advise the team on special instructions relating to your order or that product, you can do so in the following sections of the site.
For special instructions such as requesting slitting, this can be added ...
What time is your order cut-off to receive Next-Day delivery?
In the UK it is possible to secure Next-Day delivery if your order I placed before 5pm when talking direct to one of the sales teams on the phone, or email. If you are ordering online, please note our cut-off is currently 4:45pm.
How do I place an order?
If you are a UK customer, you can place an order through our website, call our Customer Services and Sales team on 0345 345 5645, or you can email through an order to <a href="mailto:sales@metamark.co.uk" target="_blank" rel="noopener">sales@metamark...
What is the minimum order value to secure free delivery?
UK orders over £130 will qualify for free next day delivery. Orders under £130 will be charged £9.95 for next day delivery.
Do you still supply media sprocketed?
We can provided media sprocketed however we no longer offer this as standard. We can do this at 380mm wide. This does need to be requested at the time of ordering so we can add special instructions to your order.
When will I receive my order?
For International orders, after a purchase order reference is provided, please allow up to 5 days to assemble your order. We then anticipate 2 - 5 days to ship your order overseas. For UK orders, you can select various delivery options to suit what you...
Where can I find the Metamark bank details to pay for my order?
All payment details will be provided at point of ordering, or included on invoices that are sent to you.
